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We're hiring! See our current job openings below and click on the links to apply online!
Product Manager / Process Analytics
 As a Product Manager & Applications Developer, you will:
- Support all Process Analytical sales and marketing activities
- Support Process Analytical sales initiatives by providing pre-sales technical support
- Perform pre-sales site visits to qualify customers and evaluate process parameters
- Travel to customer sites for training, installation, and troubleshooting services as required.
Degree/Experience sought:
- A Bachelor's Degree in Chemistry (or related discipline) from an accredited college or university and three years of related sales experience in analytical instruments and/or training, or the equivalent combination of education and experience.
- Two years of experience with sales/support of process analyzers
- Minimum of two years of experience with liquid chemical analysis in a lab or process setting.
Additional Requirements:
- Ability to conduct application studies.
- Aptitude/experience with formulation of marketing plans and campaigns • Ability to manage and complete multiple projects
- Demonstrated ability to work as part of a team.
- Working knowledge of NIR Spectroscopy strongly preferred.
- Strong computer skills, including MS Excel and Word.
- A valid driver's license and stable credit history are required! You will be required to submit to and pass a thorough background, credit and drug screening.
Click here to apply
Field Sales Representative
 A successful Metrohm Sales Representative is the customer’s expert, go-to source for system advice and recommendations to optimize application workflow and results. Extensive prospecting, travel to customer sites, excellent communication skills and competent product demonstrations are essential to build this rapport, generate leads and close sales. Participation at local tradeshows as a “Metrohm ambassador” and regional seminar offerings may also be required. General “housekeeping” tasks include continuous lead and customer data management, fast and accurate customer quotations, timely customer follow-up. Positive collaboration with field service colleagues, as well as customer support, applications chemists and marketing teams ensure sure-fire success in this role.
Degree/Experience sought:
BS/BA in Chemistry (or closely related degree) and 5 years of hands-on IC experience
Additional requirements:
Valid driver's license, stable credit history and successful drug screening
Click here to apply
Degree/Experience sought:
BS/BA in Chemistry (or closely related degree) and 5 years of hands-on IC experience
Additional requirements:
Valid driver's license, stable credit history and successful drug screening
Click here to apply
Degree/Experience sought:
BS/BA in Chemistry (or closely related degree) and 5 years of hands-on titration experience
Additional requirements:
Valid driver's license, stable credit history and successful drug screening
Click here to apply
Degree/Experience sought:
BS/BA in Chemistry (or closely related degree) and 5 years of hands-on titration experience
Additional requirements:
Valid driver's license, stable credit history and successful drug screening
Click here to apply
Degree/Experience sought:
BS/BA in Chemistry (or closely related degree) and 5 years of hands-on NIRS experience
Additional requirements:
Valid driver's license, stable credit history and successful drug screening
Click here to apply
Degree/Experience sought:
BS/BA in Chemistry (or closely related degree) and 5 years of hands-on NIRS experience
Additional requirements:
Valid driver's license, stable credit history and successful drug screening
Click here to apply
Field Service Specialist
 A successful Metrohm Field Service Specialist applies his/her chemistry knowledge and technical experience to solve customer’s instrumentation issues and ensure optimal system (and customer) performance. Service calls always begin with diagnosing and troubleshooting (remotely or onsite) customer’s application performance problems. On-site service may include simple-to-complex repairs, installations, preventive maintenance, certification, refresher training and more. All service and calibration work is performed according to established procedures and instrument specifications—service is “complete” once a series of samples are run that demonstrate accurate, consistent results. Extensive regional travel and heavy phone-based support is the norm. Ability to juggle/prioritize a busy schedule over a large territory essential; positive customer relations, as well as good collaboration with local Sales colleagues and customer support, ensure sure-fire success in this role.
Degree/Experience sought:
BS/BA in Chemistry (or closely related degree) and 4 years of hands-on repair experience
Additional requirements:
Valid driver’s license, stable credit history and successful drug screening
Click here to apply
Degree/Experience sought:
BS/BA in Chemistry (or closely related degree) and 4 years of hands-on repair experience
Additional requirements:
Valid driver’s license, stable credit history and successful drug screening
Click here to apply
Degree/Experience sought:
BS/BA in Chemistry (or closely related degree) and 4 years of hands-on repair experience
Additional requirements:
Valid driver’s license, stable credit history and successful drug screening
Click here to apply
Degree/Experience sought:
BS/BA in Chemistry (or closely related degree) and 4 years of hands-on repair experience
Additional requirements:
Valid driver’s license, stable credit history and successful drug screening
Click here to apply
Degree/Experience sought:
An Associate’s degree or equivalent; Three to Five years of related work experience; or the equivalent combination of education and experience.
Additional requirements:
Valid driver’s license, stable credit history and successful drug screening
Click here to apply
Technical Applications Specialist
 As a Technical Applications Specialist, you will work in the Applications and Sales Support Laboratory, your duties include supporting the sales and service efforts by running test samples in the lab and developing applications for internal and external customers. You will document the application work in written form and must be able to present and discuss applications with the sales and service team and customers using various media including; formal laboratory report, PowerPoint, face to face meetings or via WebEx. This role serves as an active member of a team that represents the company at scientific meetings, customer visits and training sessions.
Degree/Experience sought:
- A minimum of (B.S.) in a Science degree combined with at least (2) years related experience. A Doctorate (Ph.D.), (M.S.) combined with at least (1) year related experiences is preferred. Alternative equivalent combination of education and experiences may be considered.
Additional requirements:
- Demonstrated knowledge of Analytical Chemistry, applications and products
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Aptitude for math and problem-solving/trouble-shooting is a must.
- Exceptional written and oral communication skills.
- Strong computer skills, including MS Excel and Word.
Click here to apply
NIRS Applications Chemist
 ![]() As NIRS Applications Chemist, you will:
- Run test samples in the lab and develop applications for customers, documenting the application work in written form. Present and discuss applications work with the sales and service team and customers.
- Make recommendations on the appropriate products and configuration for applications and document applications and technical information in a database for use by sales, service and customer service.
- Provide technical customer service support for all Near Infrared Spectroscopy (NIRS). Take ownership of all assigned projects and communicates with all of the stakeholders on progress and results.
- Participate as an active member of a team that represents the company at scientific meetings, customer visits, training sessions, etc and assumes responsibility and accountability for follow through on commitments as an integral part of the customer experience with Metrohm USA.
- Train and support of all sales and service personnel.
- Assist technical support with on-site installation of products and troubleshoots problems, either by phone or visiting customers, to resolve technical issues.
Degree/Experience sought:
A Master's Degree (PhD preferred) in Analytical Chemistry; Three years of related work experience with Near Infrared Spectroscopy (NIRS), Five years preferred.
Additional requirements:
- Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents.
- Exceptional verbal and written communication skills must include the ability to respond to common inquiries or complaints and write speeches and articles for publication that conform to prescribed style and format.
- Strong computer skills, including MS Excel and Word.
- Ability and desire to travel domestically and internationally up to 25%.
Click here to apply
Installation Specialist
 As an Installation Specialist, you will install Metrohm instruments at customer locations. The primary focus will be ion chromatography. This includes customer software programming, application, and custom designed instrument set-ups. In addition you will train customers on their application using any Metrohm instruments as required. In addition you will establish and maintain a good working relationship with all customers and insure working with MetrohmUSA is a positive experience.
Regional travel to customers and heavy phone-based support will be involved.
Degree/Experience sought:
An Associate’s degree or equivalent; Three to Five years of related work experience; or the equivalent combination of education and experience.
Click here to apply
Software Engineer
 As the Software Engineer you will:
Perform maintenance on existing scientific software applications (Visual C++ 6.0), Develop new features and improvements to existing Visual C++ 6.0 applications, Conversion of Visual C++ applications to current Visual Studio, Document development environments and requirements, Produce application documentation and help, Perform maintenance on existing firmware applications, Building, versioning, and deploying windows based software, Manage projects and timelines for software modifications to meet business needs
Degree/Experience sought:
- B.A./B.S. in computer related field required.
- 5+ years of C++ , Microsoft foundation classes development
- Experience with Microsoft Visual C++ 6.0
- Experience with migrating Visual C++ 6.0 applications to Visual Studio 2008 or newer
- Experience in setting up development environments
- Experience with 21 CFR Part 11 software compliance
Additional requirements:
- VM Ware workstation virtualization
- sound understanding of complete software development life cycle (SDLC)
- proactive personality with good communication & leadership skills
Click here to apply
Help Desk Technician - MUSA 13-33
 As a Help Desk Technician, you will:
- Install/Support all hardware and peripherals for general use.
- Provide end user support for all hardware and software issues.
- Provide general maintenance and troubleshooting on server sst.cm(s) and supporting software
- Create and maintain all user logins for various systems..
- Research and resolve all end user software issues.
- Support and deploy Apple iPads and iPhones.
- Design and maintain desktop and laptop configurations
- Assess and track software licenses
- Manage VOIP Phone system
Degree/Experience sought:
- A minimum of two years of help desk experience for a system supporting 50 or more users.
- Job related certifications a plus.
Additional requirements:
- Expert knowledge on all Windows Desktop versions.
- Net working knowledge including TCP/IP, DIICP, internal and external DNS
- A year or more of experience with:
- Windows Server Platforms with RAID subsystems
- Virtual Private Networking and remote connectivity troubleshooting skills
- Firewall, anti-spam, anti-virus and system security implementations and maintenance
- Help desk software
- Windows Terminal Server
- VOIP Phone systems
- Apple mobile devices
Click here to apply
Customer Support Specialist
 As a Customer Support Specialist, you will:Provide telephone support to customers, distributors, and field representatives; Assist customers with product requests, order entry and other customer account activity; Respond to customer emails and place orders by purchase orders; Provide assistance in spare parts order entry and follow up to specific customer demands. This includes providing back-up documentation and computer updates; Coordinate, evaluate and manage the return of defective product.Responsible for backorder reports, working closely with inventory control to assure timely customer delivery.
And more, as our new facility takes root and grows.
Degree/Experience sought:
A background in Chemistry is desirable and/or one to two years of customer service experience, or the equivalent combination of both preferred.
Additional requirements:
- Aptitude for problem-solving/trouble-shooting is a must!
- Exceptional written and oral communication skills.
- Ability to handle difficult customers.
- Strong computer skills, including MS Excel and Word
Click here to apply
Warehouse Manager
 As the Warehouse Manager you will:
- Manage the operational procedures for a 26,000 sq. ft. warehouse, Quality and accuracy of outgoing shipments; handling and disposition of materials and demo stock; and the movement and storage of inventory.
- Perform all functions of warehouse team as a working manager to ensure daily shipping and receiving workflow is completed.
- Coordinate all import/export and distribution/warehousing activities, including maintenance of the facility fleet (forklifts, etc.) and ensure compliance with all fire, safety and health regulations.
- Manage Warehouse staff.
- Maintain daily shipping records and reports to ensure warehouse team performance metrics are met and/or exceeded for customer order fulfillment.
- Analyze processes and implement improvements
- Prepare annual budget for the warehouse for submission to VP, Operations
Degree/Experience sought:
A Bachelors or Associates Degree from an accredited college or university (strongly preferred) and 3-5 years related experience, or the equivalent combination of education and experience;
Additional requirements:
- APICS certification (CPIM or CSCP) strongly preferred.
- Prior management experience is required (minimum of 3 direct reports).
- Excellent written and oral communication skills.
- Strong computer skills, including MS Excel and Word; knowledge of, or experience with, ERP packages is a must.
Click here to apply
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